Heat Pumps

Your Heat Pump Experts

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Opening for Heat pumps here.  Our technicians will answer your questions, explain our methodology and provide cost-effective solutions to your heating system issues. Our team is dedicated to providing unparalleled expertise and exceptional customer care to every client.


Heat pump repairs should always be handled by trained professionals who have expertise in HVAC systems. Attempting repairs without proper knowledge and experience can lead to further damage or personal injury.


Regular maintenance and prompt attention to any issues can help keep your heat pump running smoothly and prolong its lifespan.

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Should you repair your heat pump or replace?

Heat pumps may require repairs from time to time. Here are some common heat pump issues that may necessitate repair:

  • Insufficient heating or cooling: If your heat pump is not providing adequate heating or cooling for your home, it could be due to a range of issues.
  • Frozen coils: Heat pump coils can freeze, hindering the unit's ability to operate efficiently.
  • Strange noises: Unusual sounds coming from your heat pump, such as grinding, squealing, or rattling noises.
  • Inconsistent cycling: Your heat pump frequently cycles on and off or exhibits irregular cycling patterns.
  • Airflow issues: Insufficient airflow, such as clogged air filters, obstructions in the ductwork, or malfunctioning blower motors can all lead to airflow problems.
  • Electrical problems: Issues like faulty wiring, broken connections, or malfunctioning capacitors can disrupt the system's functionality. 

Heat Pump Replacement

Heat and cool your home with a versatile TRANE system that’s powered by electricity. Heat pumps work best in moderate climates, and help keep you comfortable while lowering your carbon footprint.


What to look for:

  • Energy efficiency
  • Noise level
  • Heating and cooling stages


Schedule a consultation with one of our licensed heating system installation experts.  We will answer your questions and discuss every stage of the process to help you determine your heating needs as well as any tax incentives or rebates available to you.

Heat Pump Tax Credits & Rebates

Tax Incentives:


Starting in 2023, you could be eligible for a federal tax credit that  covers 30% (up to $2000) of a heat pump cost and installation. 

This tax credit is capped at $2,000 per year.


We suggest that if you are considering replacing or upgrading a variety of your heating and cooling equipment, you might want to space those projects out over time and maximize the annual incentives between now and when they expire in 2032.


All Tax Incentives & Rebates

Heat Pump FAQs

Frequently Asked Questions

  • What is a Heat pump?

    A heat pump is an HVAC system that uses electricity to heat and cool your home. In the summer, heat pumps act as air conditioners by transporting heat from inside your home, outside. In the winter, heat pumps take heat from outside and deposit it into your home. That means, heat pumps can heat your home when it’s cold outside, and cool your home as temperatures rise.

  • What is a good SEER2 rating for a Heat Pump?

    SEER2, which stands for Seasonal Energy Efficiency Ratio, measures how efficiently your heat pump cools your home — the higher the SEER2, the more efficient your heat pump is at cooling. Since the Department of Energy revised minimum SEER2 ratings for heat pumps, effective Jan. 1, 2023, there’s no magic number for a good SEER2 rating. Instead, good SEER2 ratings vary by region and capacity, so talk to your local Trane dealer to help determine the best one for your home.

  • What is a good HSPF2 rating for a Heat Pump?

    HSPF2, or Heating Seasonal Performance Factor, measures how efficiently your heat pump heats your home — the higher the HSPF2, the more efficient your heat pump is at heating. Effective Jan.1, 2023, the Department of Energy will require all split system heat pumps to have an HSPF2 rating of 7.5 or higher, and all single-packaged heat pumps to have an HSPF2 of 6.7 or higher. However, these are just minimum ratings, and the right HSPF2 rating for your heat pump depends on factors such as geographic location, home size, and more.

  • How do I decide to repair or replace my Heat Pump?

    If you’re facing an issue with your current heat pump, our Repair or Replace tool can help you determine the best next step for your home. Generally speaking, replacement makes sense if your heat pump is over 10 years old, has a SEER2 or HSPF2 rating less than the Department of Energy minimum requirements, requires frequent repairs, or is the cause of increased energy costs.

Providing Top-tier Services to North Texas

Repairs to Fit Your Budget

When your AC fails, you feel like you are at the mercy of the repair company. Dreading the hot Texas summer, you also dread the repair bill. How much is this repair going to cost me? The Kool Koncepts’ team believes that it is important to build relationships – not gouge people in an emergency. 


After inspecting your equipment, we discuss all possible solutions with our clients. Transparency is KEY and we will be fully transparent regarding time and money required for a successful repair. Only when we have clearly explained the situation and answered your questions, do we get your approval to begin work. 

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We Don't Keep You Waiting

We know what it means to have an emergency. We don’t underestimate the seriousness of a situation when your air conditioner isn’t working properly or at all. When it is a sizzling scorcher July day an air conditioning system that it isn’t working can easily escalate into a life-threatening situation. We do not keep our clients waiting.  The minute you experience a failure or problem, get in touch with us and we will schedule a visit as soon as possible. 

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No Client too small - No repair too complex

We have years of experience and have seen it all – from single story residential homes with one air conditioning unit to large commercial buildings- every client gets treated the same. Every client is important. Kool Koncepts is ready for the next challenge. Give us a call or send us an email, right now!

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